This privacy policy lets you know what information we collect, how we may share that information, and your choices regarding the sharing of your information. This policy applies to Inspired Instruments, Inc. stores, Inspired.com and other places where we may collect personal information.

Highlights

Personal Information

  • We may collect personal information such as your contact, billing and shipping information. We may also collect demographic information.
  • We collect information regarding your interactions with our Web sites using cookies or clickstream technology.
  • We may obtain additional personal and non-personal information from third party providers.

 

Your Choices

You may choose to:

  • Stop receiving e-mail, direct mail, phone and mobile marketing communications.
  • Update and correct your personal information.

 

Uses of Information

  • Inspired Instruments, Inc. does not sell, rent or trade your personal information to third parties.
  • We use information about you to fulfill your requests, administer various programs, provide services, and for other business purposes.
  • Your personal information may be shared with current or future Inspired Instruments, Inc. entities or subsidiaries. We may also use the information you provide to send you marketing communications.
  • In limited circumstances, Inspired Instruments, Inc. may need to share your information with certain third parties to perform services on our behalf.

 

Important Information

  • Inspired Instruments, Inc. does not knowingly collect information online from children under 13.
  • The Inspired Instruments, Inc. values our relationship with our customers and we are committed to responsible information-handling practices.

 

We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.

INspired follows these privacy principles both online and offline in the collection, use, security and sharing of customer information:

  • NOTICE. When we ask for your personal information, we will tell you why we need it and what we will do with it.
  • CHOICE. When we contact you for marketing purposes, we will let you know how to remove your name from future marketing efforts.
  • SECURITY. We will use reasonable security measures to protect the personal information we receive from you.
  • SHARING. When we share your information with other companies to help us provide our services to you, we will require them to comply with all applicable legal requirements regarding the privacy of your information.

 

Information Collected by Inspired Instruments, Inc.

As part of your interaction with Inspired Instruments, Inc., we may collect personal information such as:

  • Contact information, including name, mailing address, phone number and e-mail address
  • Purchase information, including credit card number, billing and/or shipping information

We may also collect demographic information, including age, personal interests and product preferences.

While you’re shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we may request and/or collect personal information when you:

  • Purchase products or services
  • Set up an account online
  • Schedule a delivery or an installation
  • Join the Reward Zone loyalty program
  • Participate in a sweepstakes, promotion or survey
  • Contact us with a question or concern
  • Participate in other activities with Inspired Instruments, Inc.

 

Uses of Your Personal Information

We use the personal information you provide for purposes including, but not limited to:

  • Fulfilling requests for products, services or information
  • Tracking and confirming online orders
  • Delivering or installing products
  • Managing our loyalty program
  • Providing customer services
  • Administering promotions or surveys
  • Offering new products and services
  • Improving the effectiveness of our Web sites, our marketing and our services and offers
  • Conducting research and analysis
  • Sending marketing communications
  • Performing other business activities as needed.

 

Choices Regarding Your Personal Information

Inspired communicates with our customers through multiple channels and vehicles to keep you up-to-date on promotions, offers, customer experience content and new products or services.

Once you provide your personal information, we may contact you through direct mail, e-mail or phone. We may continue to communicate with you through these channels unless you request to stop receiving these communications by opting out.  If you no longer wish to receive these communications, let us know by using whichever of the following methods is appropriate under the circumstances:

  1. Follow the directions on an e-mail or direct mail marketing communication you receive from us.
  2. Call 1-949-954-5370 with your request and current contact information.
  3. Send an e-mail with your request and current contact information to:  support@yourockguitar.com
  4. Send a letter with your request and current contact information to:Inspired Instruments, Inc.
    Attn: Customer Privacy
    4590 Ish Drive #130, Simi Valley, CA USA 93063

 

Updating Your Personal Information

Inspired wants your personal information to be accurate and complete. We provide several different methods for you to update your personal information.

To update your name, address, phone number and/or e-mail information:

  1. If you’ve created an account on yourockguitar.com, you can update your online account information after logging into your account.
  2. Call: 1-949-954-5370
  3. support@yourockguitar.com
  4. Send a letter to:
    Inspired Instruments, Inc.
    Attn: Customer Privacy
    4590 Ish Drive #130, Simi Valley, CA USA 93063

 

If you send an e-mail or letter request, please be sure to include your current information and the requested changes. We will respond to your request within 30 days.

 

How To Contact Us
If you have questions about Inspired Instruments, Inc.’s Privacy Policy, contact us by:

Phone:
1-949-954-5370

E-mail:
support@yourockguitar.com

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